Torrance Area Auto Repair

Aug 2022: Returned for scheduled maintenance/inspection; as always treated with friendliness, respect courtesy, professionalism. New owner/ management did not deter the flow of Walt's reliable reputation. Honest, explain all details of work on car, timely return, courteous customer service, reasonable priced work done on car, discusses if a problem is found and TBD fix.

The power steering rack on my 2005 PT Cruiser failed and I needed to find a good Shop to get the car repaired. I am not a Certified Journeyman Mechanic but I have been the Collision Repair business for about 50 years and have dealt with countless Mechanics over that time. I asked around…. Did a little research and the information I compiled pointed to Walt’s Auto Service. I called first to tell them my sad story. I talked to Paul. He had great communication skills and a very friendly and Professional manner. …Life got in the way and I put the PT on the back burner for a few weeks. Then, when the stars aligned, I decide to drive out to Walt’s to see what they were up to. I parked in front and walked the length of the shop, viewing each stall to see if things seemed ‘organized and well maintained’. No problems there. …I stepped into the Office(very clean ) and behind the counter, Paul was at the computer. I introduced myself and we talked Business. He presented the repair in straight forward detail with the $numbers to support the process. …I brought the Cruiser in the very next day. I almost felt like the ‘Mystery Shopper’ because I know a lot more about the process than the average bear, lol But Paul hid no details and spoke with the confidence that comes with Knowing your Shop does excellent work and not hesitating in his willingness to prove it. The work was done in a timely manner and the quality of the repair proved I chose the correct Business. Being a Tradesman for decades has given me very good insight in determining whether people are part of the solution or part of the problem. …….Walt’s Auto Service is definitely part of the Solution. I would not hesitate to recommend Walt’s to others needing the type of Services they provide.

Always happy with the results. They were able to fix a leak that no one else could find. Fair prices. Sergio, even gave me a lift to my house. Now that’s service!

Good work and fair price.

There is a reason we’ve been coming here nearly 40 years! Honest & excellent service!

excellent transparent service, quick and flexible when I had tp reschedule at late notice for my 2015 lexus, had spare parts in stock and installed in time, estimate was accurate, will go back for service and any other need.

Good service quick turnaround

Great people to do business with, their parts markups are higher than expected. Repair costs slightly higher than other shops in the area. they offer 3 year or 36,000 mile warranty on parts and labor. Customer satisfaction is their number one priority, don't forget to ask for your AAA discount.