Walt's Auto Service was a refreshing and thankful surprise! I had been a customer of Catalina Auto Center for over 15 years. Needless to say, it was one of SouthBay's gems - honest and personable. Sadly, the owner had recently closed his shop and I was in need of immediate car service. I reluctantly took my car to a dealer for diagnosis having no alternative. While waiting for my dealer repair quote, I scoured the internet for a possible option. I gave Walt's a call and spoke with Paul, the service manager. Immediately, I could tell he was knowledgeable and honest. I took my car from the dealer directly to Walt's. I like to believe I know and do enough work on my cars to know when I'm comfortable with a shop and when I'm skeptical. I have confidence in Walt's Auto Service. There is definitely a family atmosphere and I think I may have found my new auto repair gem in the SouthBay. Thank you Paul and Kay for going above and beyond my expectations and putting my mind at ease.