First, Paul is great to work with. He is pleasant, straight-forward, and gives a very accurate quote. Paul also doesn't pull any punches, and lets you know when you can pick up the car, if there might be any additional anticipated costs, and keeps you posted on any other issues that might need addressing. Second, the mechanics do a wonderful job on the repairs, and the car is always in great shape when leaving the shop. I'm impressed with their service at the customer and automotive service levels, and highly recommend them to friends, family, and even strangers. Keep up the great work!