Why Choose Us

Kay Kirtz, the owner of Walt's Auto Service

Kay Kirts, the owner of Walt’s Auto Service

Thank you for considering our Walt’s Auto Service in Torrance as your Honda and Toyota specialists.  We know you have many choices. My staff and I are grateful that you’re looking into how Walt’s can help you with your auto repairs and maintenance.

Below are the top reasons our customers tell us why they choose Walt’s.  Please give us a try, I am sure you’ll be delighted and happy that you found such a positive and friendly place for your auto repairs.

Kay Kirts,
Owner of Walt’s Auto Service

  • More personal and friendly care.  If you want the quality you would expect from the dealership, but with a more personal and friendly atmosphere, you have found it.  We know our customers, we know their kids.  And, they know us and our kids.  We treat people like friends and relatives.  To us, they are our family, and we treat them like we want them as family for life.
  • Faster service.  Most repairs and maintenance is done the same day.  We have the technicians, the equipment, the vendor relationships, and the service bays to make sure this happens.  It is a priority to us because it is a priority to you.
  • 18 Month/18,000 Mile Warranty.  We are so confident with the service we provide and the parts we use, that we easily provide you with a full 18 Month or 18,000 mile warranty on parts and labor for repairs.
  • AAA Approved Auto Repair:  Walt’s Auto Service has been the only recipient of the AAA Quality Service Award for Outstanding Member Satisfaction in the South Bay three years running.  Fewer than 5% of all Southern California auto repair shops are ever granted this status by the Auto Club.  They have very strict requirements to become and maintain AAA Approval.  In fact, each year they send out 100’s of surveys to our customers to see how well we performed the work and how well we cared for customers.  Walt’s has always rated very high on their satisfaction ratings.
  • We specialize in Honda, Acura, Toyota and Lexus automobiles.  This means we provide the type of expert service that you would expect at the dealerships (but a whole lot more personal care).
  • Our customers LOVE our business.  Yes, we provide expert auto repair and maintenance services and many shops do.  But, at Walt’s our customers know we care about them and their cars.  Most of our customers have been with us for many years.  We have grown our business based on referrals of satisfied customers.  Ask anyone that has done business with us and you will see.